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Shannon LeeGoogle
2026/1/13★★★★★
Had a great experience as a first time customer at this bank. Ask for senior relationship banker, Michelle! She’s quick, efficient, and was very happy to answer our questions. Love me a bank that makes any process easy and painless.
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Fengchan Huang (Suki)Google
2025/8/26★★★★★
I had an amazing experience working with Alvin as my loan officer! He is super nice and always on top of everything I needed throughout the process. He even picked up my calls on weekends, which shows how responsible and dedicated he is. Patrick and Michelle also provided great support, and together they made the entire process so smooth. I started looking at houses in June and was able to close on my home by the beginning of August everything got approved super quickly. I couldn’t have asked for a better team!
I had an excellent experience working with Cecilia as my mortgage loan officer. She is extremely professional, knowledgeable, and responsive throughout the entire loan process.
Cecilia took the time to clearly explain every step, answered all my questions patiently, and made what could have been a stressful process feel smooth and manageable. Her attention to detail and strong communication skills gave me great confidence from start to finish.
Thanks to her dedication and efficiency, everything moved forward on schedule, and the closing went seamlessly. I truly appreciate her hard work and highly recommend Cecilia to anyone looking for a reliable and trustworthy mortgage professional.
Highly recommend loan officer Terry Cheung as your mortgage loan officer, he’s very professional and patient to answer all my questions before the mortgage and throughout the entire mortgage process. He shows great insight and help me to get the mortgage close within the timely manner. If you looking to find a loan officer, it’s him.
Thank God I had Terry Cheung on my side for my mortgage process! As a first-time homebuyer, I had no idea what to expect, but he explained everything clearly, gave me great advice, and kept me on track. He even gave me heads-ups on things I wouldn’t have thought of, which made the whole process super smooth and stress-free.
Without him, I would have been completely confused, stressed, and wouldn’t have known what to do.
Highly recommend him to anyone, first-time buyer or not!