Acuiderm Skin & Cosmetic Surgery Center - 崔建皮肤科

This was my first time visiting this derm clinic. I have had a skin rash that was being treated by another dermatologist in this neighborhood for the past couple of months. The rash has yet improved and my friend recommended me to come to this clinic. The first impression was very positive coz the front desk was very welcoming even I had no appointment. The doctor patiently explained my condition and did a biopsy for me to assist my treatment. At the end I got confirmed that I have a fungal infection that was being mistreated by the other clinic the whole time. I am very thankful because I finally got the correct treatment and fixed my problem. The service provided by this clinic is exceptional and thorough, and I feel like I was being treated by a doctor who care about the patients.

Don't like the atmosphere there. Front desk is not helpful, they won't give you any further assistance but only like something making an appointment, plus a lazy attitude. The doctor I have is fine no minus no plus here. They definitely need to improve their business.

You STILL need to WAIT even when you arrive at your . Then what’s the purpose of making appointment? 🤔🤔The front desk said the doctors can’t have that many patients at one time, then why making appointment at the time you provide to people over the phone… SUCH WASTE OF TIME!🤯🤯🤯

This place is unprofessional and unethical as medical professional. 10/14 I made an appointment to check my daughter’s dermatitis. Her primary doctor put in a referral to this clinic for a new office visit. After waiting for an hour that’s passed my 3pm appointment in a crowed medical office ( nervously) with no social distancing rules. We were called into an exam room. A nurse asked some procedural question. After she left a lady come inside with my referral told me that the doctor won’t be able to see my daughter. I asked, what’s the issue. She said the code of the referral was wrong. I said, what’s wrong? It saids new office visit for dermatitis. She then told me that no one use that code, and the code won’t allow the doctor to do anything. That code is for a new patient. I said, we are a new patient. She keep referring to that code won’t let the doctor do anything. I was so confused. I said, the doctor didn’t even see my daughter to make a diagnostic. What do you think you want to do? She ask me to tell my daughter’s primary doctor to change the code. We left and almost couldn’t get our copay back. It’s very clear that this place only wants money and scams any insurance company money. I’m seriously considering writing to consumers affair to report this as insurance scams. Don’t go here. Don’t risk your health with this medical practice with their disgusting behavior.

Two week ago I make appointment over the phone and the front desk told me that my appointment time was 10:30am. I arrive the doctor office early to get all the paperwork work done, when I was waiting half hour and seeing some people come later the me they could see the doctor early. Then I ask the front desk girl why people come later the me been done seeing the doctor. Then she reply me back and saying " is there any problem " that kind customers service is not good. Also inform everyone that the gril I talking about is long hair with the glass on. She cant be work at the doctor while she cant provide good customer service at the doctor office. 🤬🤬🤬