Audi Queens

I had to write a great review about this dealership because of the service I received working with their sales rep, Eric Cheung. I inquired about trading in my old Honda on Tuesday and was able to drive out with a new Audi on Thursday. With a quick turn around time, Eric, along with Dallas, were able to make the transaction seamless! Thank you again for going above and beyond. I highly recommend this place!

We purchased our car from Audi Queens last month, and the experience was nothing short of amazing! Patricia made everything smooth, easy, and genuinely enjoyable from start to finish. The day before our visit, we called to let her know we were in the process of buying a car from another dealer, but it wasn’t the color we wanted. Patricia told us she had the exact color we were looking for and even matched the other dealer’s price. That immediately showed us how dedicated she was to making sure we got exactly what we wanted. When we arrived, the color we initially chose didn’t quite fit our taste. My wife then spotted another Audi Q3 that looked even nicer and sleeker. Without any hesitation, Patricia processed the paperwork for the new vehicle, even after she had already finalized everything for the first one. She made it all feel effortless and kept a positive, friendly attitude the entire time. Patricia truly went above and beyond and made the entire experience memorable. If you’re looking for your next Audi, ask for Patricia at Audi Queens. She’s absolutely amazing to work with and delivers top-notch customer service.

I had a fantastic experience leasing my Audi RS E-Tron GT. Eric (Pictured on left), Elgin, Bob, and Justin were all very professional, and pleasant to work with throughout the leasing process. Communication back and forth with Eric, and Elgin was quick and responsive prior to visiting the dealership. They addressed any questions or concerns I had. The showroom of Queens Audi has a direct view of the Manhattan skyline, adding to the elegance of the environment. I would highly recommend getting your next vehicle at Audi Queens, ask for Eric Cheung when you do👍🏼

I recently purchased an Audi RS e-tron from Audi Queens and had an outstanding experience from start to finish. Salesman Eric Cheung was professional, knowledgeable, and extremely responsive throughout the entire process. Communication was excellent and he made everything smooth and easy. F&I Manager Bob DiMaio was equally great to work with—clear, efficient, and very helpful in explaining everything. The entire team delivered amazing service and made the purchase experience enjoyable. Highly recommend working with Eric and Bob if you're buying from Audi Queens. “The RS e-tron GT is an incredible machine — unbelievably fast, beautifully designed, and packed with technology.” I would of given them 5 stars but I have yet to use there service department. When I do I will adjust accordingly.

My husband and I had a deeply disappointing experience. After being contacted by Audi and connected with a salesperson, we made an appointment to test drive a specific vehicle. Our reservation was confirmed with follow-up correspondence the day of our visit assuring us the car was still available. We arrived on time at 2:30 PM on a Monday — time we had set aside from our workday — only to be told the car was "unavailable" and that the only option was a more expensive model. Our salesperson was also with another customer despite our confirmed appointment, leaving us to wander the floor unattended. We left and will not be returning. If you have confirmed availability and a confirmed appointment, you should be able to trust that. We couldn't. If it looks like a bait and switch, it probably is.