Bess Travel Concierge 柏思旅游

I have been working with Iris since 2018, and she has consistently been outstanding. Iris is knowledgeable, professional, and incredibly patient. She always goes above and beyond to help us search for flights, explore different options, and recommend routes that best meet our schedule and budget. Whenever we encountered issues, Iris responded immediately and communicated with the airlines on our behalf, ensuring everything was resolved smoothly. Her dedication, problem-solving skills, and customer service truly set her apart. I highly recommend Iris to anyone looking for a reliable and thoughtful travel agent!

I know Iris so many years. She do very good service to me. We became friends. like this time because NY has very big snow storms. My flight got canceled . She texted me right away. and I can able to change all my schedule. I very appreciate it. I will always connect her for my agency.❤️

I had an incredibly stressful travel situation after my flight was canceled twice due to the snowstorm in New York this past weekend. By Monday morning (Feb 23), I was worried I would miss my chance to book the right flight because everything was selling out so quickly. I called Iris for the first time, and she was absolutely wonderful. She didn’t try to sell me anything or charge me—she simply gave me honest, thoughtful guidance about which time frames were realistic. She explained that all international flights on Monday and Tuesday were canceled, and suggested trying Tuesday late evening or Wednesday morning instead. Thanks to her advice, I immediately booked both options before they sold out. The Tuesday night flight ended up being on time, and I made it home! All Tuesday morning and afternoon flights were canceled, so her guidance saved me from making the wrong choice. I’m so grateful for her kindness, clarity, and expertise during a very stressful moment. Highly recommend this agency for anyone who needs reliable and caring travel support.

推荐一家很靠谱的旅行社（Bess Travel柏思旅游）位于纽约法拉盛的中心地点喜来登酒店对面，经理Iris 是拥有30年经验的资深旅行家，非常擅长私人定制旅游，只要交给她就能非常顺利的完成机票，签证，换护照的贴心服务，喜欢去各个地方旅行团或邮轮的朋友们可以咨询啦，我已经开始策划下一次有你们策划的旅行了👍 I recommend a very reliable travel agency (Bess Travel) located in the heart of Flushing, New York, opposite the Sheraton Hotel. The manager, Iris, is a seasoned travel expert with 30 years of experience and is very skilled at customizing private tours. She can handle everything from booking flights and visas to passport renewals with attentive service. Friends who enjoy traveling on group tours or cruises can contact her. I've already started planning my next trip with their help! 👍

My family has been with Iris for over ten years. She made our trips easy and well arranged. I don’t have to worry about anything at all as Iris takes care of everything for my family, from booking flights to arranging trips. This past summer she helped us to book a private tour in Japan and it was the best trip we have had. The private tour guide is very friendly and reliable and we have had the best memories for the trip in Japan. We know we can always rely on Iris’ professional services and enjoy many more trips ahead! Thank you Iris ❤️