Bobby's Auto Repairs Inc Wheel Alignment, NYS Inspection - Brooklyn NY

Excellent customer service. I’m a girl and truly don’t know anything about car parts. The guys at Bobby’s were able to explain things to me and gave me a very fair price (which I checked with my guy friends).

I find this workshop.this is a great auto workshop for anything you need on your car. They have the variety of tires. They have battery replacement for your car. They have mobile one oil change everything your car need. I am very satisfied and very happy. Their price is little bit high, but overall great service and great customer relation I just did my DMV New York State inspection and I did my tires. Thank you, Bobby.

"Bobby's Auto exceeded my expectations! I needed new brake pads for my Infiniti QX60, and they completed the job quickly and professionally. The quality of work is outstanding, and the customer service was top-notch. If you're looking for reliable automotive service, look no further than Bobby's Auto. My QX60 is purring like new!"

I have been a loyal customer of Bobby's Auto Repair for years, even recommending them to friends for inspections. That ends today. The guy named "Rich" performing my NYS inspection tried a blatant, insulting scam. He checked all my tires and then dramatically showed me his gauge, claiming the tread was at the illegal "red level" and my car would fail the inspection immediately. When I checked using his gauge in front of him, the reading was clearly in the safe green/yellow zone—not a single tire was close to red. His response to being caught was a hostile look and a curt, "DMV won't pass." If he wanted to sell me tires, he should have been nice and honest. Instead, I got caught in an aggressive attempt at deception. I left immediately, drove to a nearby shop, and got my inspection sticker in two minutes with zero issue. This shop has lost a customer for good. Absolute dishonest service

I had a very disappointing experience at Bobby’s Auto Repairs. I was overcharged for services that were not clearly explained upfront, and the final price was much higher than what was initially discussed. On top of that, the service quality was poor. The work felt rushed, communication was lacking, and I left without confidence that the issue was properly resolved. When I asked for clarification, the staff was not helpful and did not take responsibility. Based on my experience, I do not recommend this shop. There are many other repair shops in Brooklyn that are more transparent, honest, and customer-focused.