Cleaning Chief

Andrea did a AMAZING JOB !! Went above and beyond stayed extra time to make sure EVERYTHING was complete, even things I told her not to worry about she made time to get to them and make sure everything was in the most perfect of shape . 1000 out of 10 reviews this is the ONLY cleaning service I will ever use in New York City !! SUPER RELIABLE !!

Anna did an incredible job! She was extremely thorough, paid close attention to the areas I wanted to focus on, and made sure everything was completed within the time we had scheduled. The place looks amazing — I truly appreciate her attention to detail and care.

Cleaning-Chief is a fantastic apartment cleaning service, the best I’ve ever had. Their crew did an amazingly thorough job, and I am very pleased. They are superbly conscientious and meticulous. I thought my apartment was beyond hope, beyond possibility, but Cleaning-Chief even successfully removed decades-old stains from the bath's porcelain, embedded for years. The crew rose admirably to every situation. Why, everything is now so clean that even the air seems fresher. I highly recommend Cleaning-Chief for your apartment.

I had a great experience with Cleaning Chief a couple of months ago. Although I didn’t book enough time to cover the entire apartment, the attention to detail and excellent customer service stood out. I’ll definitely use them again!

I used this service once before and had a great experience. The cleaning was thorough and I was really happy with it, which is why I decided to book again. Unfortunately, this second visit was very different. I know the cleaner was in my apartment for under two hours based on the key pickup and drop off times, and several areas were noticeably not cleaned. I live in a studio, and 2 hours has been plenty of time for a thorough cleaning with any other service I’ve used. In addition, an item was damaged during the cleaning, specifically one of my earrings, which rendered the pair unusable. A sponge that I keep in a sink caddy was also discarded, which is just confusing. I paid $130 for the service and tipped $20 in cash. I contacted the company to explain what I found and provided photos. They issued a $30 refund for the incomplete cleaning but declined to review the damaged item, citing a 48 hour claims policy. Given how good my first experience was, this was especially disappointing. I won’t be using the service again. Update: Thank you for the response. I understand that companies have policies in place, though a 48-hour window can be quite tight, particularly for customers who travel frequently. In my case, I was away for work both immediately after the cleaning and again shortly after, so I wasn’t home for a full 48 hours before noticing the issue. A piece of jewelry was damaged during the service and it wasn’t brought to my attention at the time, which was disappointing.