Corona Travel

Good service, and professional.

Fui a hacer mis taxes y pidieron créditos que no pide ahora debo mucho dinero

Este lugar es el peor de los peores tardan de masiado los asen esperar a uno asta 3 horas i no lo llaman i el lugar es muy pequeño la verdad no lo recomiendo

I had a 1:00 PM tax appointment and ended up waiting almost two hours without ever being seen. By around 2:45 PM, there were still multiple people ahead of me and staff could not provide any estimate for how much longer the wait would be. After already waiting over an hour, I asked how much longer it might be and was simply told to “be patient.” No apology, no explanation, and no effort to manage appointments or communicate timelines. Appointments are supposed to reserve a time slot, not mean you sit in a waiting room for hours with no communication. There was no apology, no organization, and no respect for customers’ time. The office itself is a very small space with people packed in waiting for hours for tax appointments, which makes the situation even worse. The environment was uncomfortable, with a noticeable odor and little to no ventilation, making it unpleasant to sit there for such a long time. This reflects very poorly on how this office is managed. Luis clearly does not respect people’s time if appointments are being handled this way. Waiting a few minutes during tax season is understandable, but nearly two hours past an appointment with no estimate is unacceptable. I ultimately had to leave without having my taxes prepared because I could not continue sitting there indefinitely. If you value your time, I would recommend going somewhere that actually honors scheduled appointments and communicates with customers.

Espere más de 2 horas y todavía no me llamaron !!