美健牙科—杨健

Dr. Kenneth Ho brings back the feeling of personalized dental care. His prompt response and individual assessment of each case is what dentistry should be. He truely cares for his patients not the procedure. Thank you Dr. Ho.

Had the best experience with Dr. Ho. He found the problem with my tooth and showed me with mirrors so I could see for myself. He then made himself available to me on off-hours to guide me on how to proceed and to answer all my questions that arose later. Few doctors are so caring and go above and beyond like Dr. Ho.

One of the best dentist around. Very knowledgeable and caring.

Thank you Dr. Kenneth Ho for saving my life . He is professional and kind . It was traumatic what happened to me. I lost consciousness when I was at the clinic due to the heat of the weather. I passed out in the front of Dr. Ho when we were discussing my husband’s case . ( Both of us are Dr. Ho ‘s patients.) I couldn’t imagine if I passed out alone and hit the ground. Dr. Ho was quick to respond when he saw me blacked out and caught me before I fell head first to the ground. He then placed me in a supine position and called 911. He tried to cool me down with wet towels. Dr. Ho helped to stabilize me until the paramedics came. Not only is he a great dentist, he is quick to respond to signs of emergency and in this case I was lucky I passed out in front of him. He’s compassionate and professional with attention to detail. There are not enough words for us to express our appreciation.

I’ve been to many dentists, both in the US and overseas. Multiple root canals, bottom wisdom tooth extraction, fillings etc. I’d say I have a fairly high pain tolerance. We all expect some level of pain at the dentist. I get it. But the dentist will generally stop and check and add more anaesthesia. I went in to get my top wisdom teeth extracted by Dr Kenneth Ho today. Great manners and courteous guy. Gave me the usual local anaesthesia and waited about 3-4 minutes for it to kick in. Didn’t tap my tooth to check if it had kicked in (not sure if this is usual procedure but previous dentists have done some sort of check to make sure I’m AT LEAST numb enough). Jumped right into gouging out my right wisdom tooth. I felt immense pain, clearly anaesthesia hadn’t kicked in yet. I’m yelling “ow ow ow! It hurts!!”. He gives me a bit more anaesthesia but doesn’t wait more than 20 seconds before he jumps back in to gouging it out, all the while I’m yelling in pain. I’m in shock at this point but he proceeds to do the exact same to my left wisdom tooth. Didn’t check if I needed a break. Again I’m yelling in pain but yes the tooth is gouged out very quickly. I’m assuming his technique is to be quick so that the patient doesn’t realise it. That’s fine. But not if the patient is in immense pain and being vocal about it. It really felt like the anaesthesia hadn’t been applied properly and as a matter of fact right now only my bottom jaw feels numb, when it should’ve been my top. So imagine having a tooth gouged out without anaesthesia. Literal horror story plot. He’s obviously in a rush because he zooms out of the room while I’m still in shock and starting to cry. Oh yeah there wasn’t an assistant during the procedure, the only time was when the dentist asked for her to bring a tooth extractor. I’m sat there crying and trying to get it together before I make my way out to the waiting area where my husband is. My Husband starts questioning where the dentist is and asking the assistants exactly what happened as I’m crying and sat in the waiting area because my legs are jelly from shock. Turns out Dr Kenneth Ho went out to grab lunch. 5 mins later he waltzes in eating a sandwich with crumbs on his face (I’m not even kidding, there was a pretty big crumb on the corner of his mouth) and that’s when my husband confronts him. All he says is “I can give her more anaesthesia” and “ok I’m sorry”. But he does seem taken aback and clearly oblivious that he just traumatised me for life. We get his information and leave and I will be submitting a complaint to all the NY offices of dental OPD, dental board and office of professional discipline. I don’t even know what else I can do at this point. Based on their website apparently he’s a well experienced wisdom tooth extractor but I highly recommend you see another dentist unless it’s on your bucket list to experience having your tooth extracted without anaesthesia.