Emily Salon & Spa LLC

I had a good service with Jane for pedicure. She is friendly, professional and gave good service! Staff are nice and friendly too. Place is well lit and clean.

I’ve had inconsistent experience here. For something very simple, they do a good job. But for more complex (and expensive) work the quality really varies depending on which technician you get. I think it’s a little too expensive to not have reliable high quality work.

The worst place to do a pedicure. I came back to this salon because the first time I went, the service was great — that’s the only reason I decided to return. But this time, the experience was completely different. The lady who did my pedicure gave an okay service, but she was way too focused on the tip. As soon as I went to pay, the first thing she asked was how much tip I was going to leave and insisted that it had to be in cash. I told her I didn’t have cash and that I would leave the tip on my card, but she kept pushing and even asked me to Venmo her. When I said no, she started getting rude and impatient. Then, all the other employees came over and started saying things like, “If you don’t have money, don’t come here to get your nails done.” It was completely unprofessional and honestly very disrespectful. I left feeling really uncomfortable and with a bad taste in my mouth — and obviously, I didn’t leave a tip after that. Tips should be earned, not demanded. I know they rely on tips, but that’s no excuse to treat customers that way. Definitely never coming back here.

Came here because the reviews indicated that new ownership made the salon better. This is not the case. I would not recommend coming to this nail salon. Came here for dip powder removal. Not only is there still dip powder on my nail but where there is no dip powder my nails have been filed dangerously thin. More than half of my nail bed thickness has been removed leaving my nails red and sensitive to touch and pressure. The tips of my nails are already lifting upwards due to how thin they are. I was charged $36 plus tip to be left with damaged nails which will require months of rehab and growing out. I have attached photos of what my nails look like immediately after leaving the salon. (Edited to add additional photos from the next morning, I took off the nail on my right index finger at home before coming to Emily Salon starkly showing what my healthy natural nail looks like in comparison to my nails after they were mangled by the removal. You can also clearly see dip powder remaining on my nails on my left hand in these photos.)

All my nails are filed to different shapes, gel was painted outside the nail bed, the skin on my pinky was cut by the cuticle cutter, just overall very poor work. I tried to point out the issues but eventually gave up because the lady wasn’t seeing what I’m seeing and kept saying “it’s not bad”. Will not be returning.