Geek Squad

These guys were awesome. I replaced my battery at home with a kit from amazon and had issues getting the screen to work putting it back together. I showed up 10 mins before opening and was let in early and my phone fixed 5 minutes later. Would absolutely come back with any issues, great customer service.

Had a cracked screen on my MacBook air. Went online and saw a price to replace. Ok great. Booked an appointment, went to the 23rd st. location and met a Geek Squad associate. He informed me that they do not replace screens unless it's under their warranty or Apple's warranty. Totally USELESS. Wasted time and money to find out their website is incorrect. Went U break I fix and had a wonderful and affordable experience.

No in home service to set ip new tv. A waste of money for subscription.

Literally waiting all day, after using PTO, for them to come in and install my tv. They have vanished, won’t answer calls, and the notes says that they tried to come to my building at 1:30pm but nobody let them in ( which is clearly impossible since I got a text that they were on their way at 1:50pm. Awful communication and I have been waiting 3 weeks to get my TV. What is going on

I got a bill I did not authorize through one of my other accounts. I have been trying to reach them, with no success.