Glam Spa and Beauty Lounge
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关于Glam Spa and Beauty Lounge
Glam Spa and Beauty Lounge是法拉盛一家专业美容spa馆,以热情周到的服务和干净舒适的环境著称。店里使用优质产品,特别是美甲服务口碑不错,很多顾客都会为婚礼等重要场合来这里做指甲。员工态度亲切友好,整体氛围宁静放松,很适合想要放松身心或做美甲的朋友。
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Google 评价 (5)
Service here is great, staff very welcoming. Clean and peaceful atmosphere. Highly recommend, support your local businesses. Any treatment here is great.
Love this place they use good products here i had my nails done here for my wedding last month and they lasted me whole month and now i just had them do SNS on my real nails and they look awesome make your appointment ahead of time and they will text you confirming the time and reminders which i know i always need!
Fiordaliza is undoubtedly the best stylist I've ever had at this salon! Over the past few years, I’ve visited three other stylists, but none compare to the skill and expertise that she brings to the table. Every appointment with her is a great experience, and I genuinely appreciate her ability to understand exactly what I want for my hair. While I do notice the lively chatter in the salon, it doesn’t distract me at all. I find that it's just part of the ambiance, and as long as my hair comes out looking fantastic, I am completely content. The quality of service is what I prioritize, and Fiordaliza never fails to deliver exceptional results. Having been a loyal customer for over four years, I can confidently say that I’ve never had a negative experience here. Each visit is enjoyable, not just because of the outstanding haircuts but also the friendly atmosphere created by the staff. They are always warm and welcoming, which makes each trip to the salon something I genuinely look forward to.
have been a loyal customer at Glam Spa Beauty Lange since 2022 and have always gone to the same nail tech. Even after moving further away and having to travel two hours to get there, I still continued to come because I trusted their work. Up until now, I never had any major complaints—just minor issues here and there. However, after my recent experience, I will never be returning. On March 4, I got a pedicure and specifically requested acrylic on my big toes. Instead, my nail tech used polygel without informing me. I didn’t say anything at the time because I was already in a bit of a rush, and since I had been going to the same tech for so many years, I figured she knew what she was doing and that polygel might have been the better option. Clearly, it wasn’t. Just two days later, on March 6, the polygel on my right big toe broke. Since I had an important event on March 7, this was extremely frustrating, especially considering how much time and effort I put into traveling to this salon. When I came back on March 7 to have it fixed, the tech told me she would just “make the polygel stronger.” I agreed, assuming she would do the same for both big toes, but she only reinforced the one that had already broken. Lo and behold, that same night, the polygel on my left big toe broke as well. When I called the salon the next day, they told me I would have to pay for another pedicure, even though it had only been four days since my initial appointment and both big toes had already broken. I would understand if I was calling two or three weeks later, but four days? That’s completely unacceptable. Their reasoning? Since they had already fixed one, they would have to charge me for the other—completely ignoring the fact that the service they provided was clearly poor quality. Now, less than a week later, the polygel on my left big toe has completely come off. This was a complete waste of my time and money. The fact that they refused to stand by their work and correct their mistake without charging me again is beyond unprofessional. After being a loyal customer for years, I expected better. I will never be coming back.
Disorganized, Overpriced, and Lacks Transparency I grew up in the hair industry—my aunt owned a salon, my mother, cousins, and I worked there for years. I have deep respect for stylists because I know how hard the job is, but because of my background, I also know when a shop is being run unprofessionally. I came here via a Groupon for a Botox Capilar treatment, but the experience was a disaster from start to finish. Communication & Service Issues When I called ahead to ask about the process and pricing, the front desk was dismissive, saying the stylists would explain it. Upon arrival, I discovered a massive language barrier. No one on staff spoke English; I actually had to rely on another client to translate for me. Despite being very clear that I wanted a simple semi-permanent rinse (no ammonia/no permanent color) to cover grays, and being told the color would wash out in 2-3 washes, there was a clear lack of honesty regarding what was being applied and what it would cost. Still I do not have any issues with the hair stylist, she did a good job with my hair and were friendly. Predatory Pricing The most upsetting part was the "management" at the front desk: No prices are displayed anywhere in the shop. I was initially handed a $175 bill. When I pointed out I never received the Botox treatment, the manager became defensive and aggressive. She then tried to claim a simple rinse was "full head coloring" and attempted to charge $125. When I questioned her further, she snapped and "settle" on $90 for roots only—which makes zero sense for a temporary rinse (see pictures, you can still see the grays). The final bill was $152, minus the $90, $20 tip, and the $1 hair net that they charged me $10, it would have been a $30 - $40 service. Final Verdict The manager was dismissive, spoke down to me, and refused to listen to feedback. I felt completely taken advantage of. It is illegal in many jurisdictions to not have price lists available, and the way they fluctuate prices based on the customer’s confusion is predatory. Save your money and go to a salon that values honesty and professional communication. I will be reporting this experience to the Better Business Bureau.
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