汇通税务公司

Best Chinese Tax firm in Manhattan. A place you can trust.

I am with Hyton many years. All the staffs that I encountered so far are very nice, patient and knowledgeable. They don't mind my silly questions and able to answer my question professionally. I am so pleased about my recent issue is being resolved from the help from Hyton team. Thank you Hyton ALL!

I caught major errors myself and asked Winnie to review but was initially told that there is no mistake. The number were so off that despite the CPA telling me there is 0 problem, I redid all the math myself. Everything. Later, AFTER I DID ALL THE MATH MYSELF, THEN THEY ADMITTED THAT THEY ARE WRONG. I CORRECTED THEM their mistake. I would have paid $1923 more if I didn't double check myself. Mind you I'm a simple W2 1040 employee, God know what other mistake they are making underneath. I have to mention they have been putting INCORRECT ADDRESS for my filing and told me that "it's ok because it doesn't matter". Well, when I had to electronically retrieve my tax returns, I always got a rejection due to incorrect match of address and had to manually prove the tax return on paper. Then, instead of apologizing and providing customer service, Peter? (I guess they are partners) berate me with email below. Complete script of our communication. She charged me $100 extra, I think other CPAs around the neighborhood was like around $175 but hers was $275. If you have to OVERPAY your tax b/c your CPA cannot catch simple numbers of simple W2 returns, I would run away as far as possible from here. Plus, the terrible customer services as noted below. Don't be fooled by 5 star reviews, they must be her family members, friends, or employees. Look at it yourself With your intelligence, please don't make this simple case more complicated! With all due respect, you are working full time, but we are working overtime especially this time of the year. If you said nothing about the error, and somehow we did file your tax return with IRS, then will be different situation to compensate your loss and hassle. As of today, the FACT that actual tax return is not filed because process is still incomplete, and based on one simple correctable error, you want a full refund plus "for free" to continue filing your tax return. Seriously! For benefit of doubt, how do you know Winnie will not identify the error during her final check procedure? If you think her fee is higher (btw not significantly higher thou) than other CPAs, you should try the one in Manhattan. Beside I don't think there are many CPAs out there who will include tax planning strategy in helping clients to save more on taxes, while just doing their tax returns. There's a reason why our company has over 1,000 business and personal clients, and counting! For example, in your case again, the donations helping you saving more than $500 in federal tax. Where's the credit about that for Winnie!! In conclusion: Your claim is just reasonable for 50% refund under "our" consideration and courtesy for both sides, but not evidently justified for 100% refund plus freebie. This case would has resolved already if agreed on mutual resolution and accommodation, instead, all you been asking is ONLY one-sided benefit and advantage for yourself. Unless otherwise, please carefully consider the following two refund options: [1] Refund 50% and will continue completing the tax return OR [2] Refund 100% but will not continue the filing, since there's no "free lunch" Sun, Feb 24, 2019, 11:04 PM to Winnie Winnie, this is another correction that I'm asking you to fix. I have noticed odd number in my AGI section and realized that vitamin employer income was added for 2018 year. My sincerely apology, I did not even notice that the 2017 W2 was entered in 2018. My mistake not to catch this before I upload the pdf. I've checked through the entire tax return and it seems fine and I uploaded the new pdf: Federal refund: $815 NY refund: $543 This is with the donations I've included previously. Winnie, that's a huge mistake, I would have paid $1923 more if I didn't catch that. Also, it's the most main number W2, it's hard to believe any CPA would miss it if they even bothered to double check their clients W2 numbers before they file it as they are supposed to. I ask that you give me back $225 that I paid you earlier

We have been using this accounting for years, recently we had to enter W2s in January, and they were only processed until the end of March, sometimes to extensions... omg and making inquiries from the IRS for corrections, the costs are not cheap, it's really outrageous, where We tried reporting our own taxes via Turbo Tax and it turned out to be free in just 1 hour.

I have used them off and on for years because of my friend's recommendation. I think they can handle simple tax problems, but seems like they hire part-timers who are far less knowledgeable about accounting and tax laws.