NY City Automotive

I would like to say that this place has done wonders with my car. My car had a dent, a few scratches, and other problems naked to my eye and they fixed it all. The communication was great with consistent phone calls and text messages throughout the process, and the staff are all friendly, knowledgeable, and helpful. They had to replace my bumper- not only did they match the paint of the bumper to the rest of the car, but they did light touches to the outside of my car. The ultimate, I mean ULTIMATE CHERRY 🍒 on top was that they invested time to clean the inside of my car. As a busy, working, single mom who really needed her car cleaned- they did that with the kindness of their heart ❤️! (Attached are pictures of the inside of my car after they cleaned it. Btw, they also washed the outside of my car as well ;-) I would definitely recommend them to anyone looking to have work done on their vehicle. Thank you!

Excellent experience here. Cristian was very good about communication and I appreciated the texts. The car looked great and I was very happy. The shop looks immaculate, which immediately helps you trust their work. When I picked up my car, they even cleaned my wheels for me! The repair was for the bumper but I got a bonus with nicely cleaned wheels. They removed all the brake dust. Amazing! Thanks Cristian!

I was extremely pleased with the repairs I received to my vehicle. I thought my car wouldn't look the same but to my surprise it looked even better! They even took care of the little nicks and dings on my back bumper. If ever in need of body repair again I'll definitely be returning here!

I brought my Subaru SUV to NY City Automotive based on a recommendation from my insurance carrier, and I couldn’t be happier with the experience. From the start, they were incredibly responsive and communicative, making the entire process smooth and stress-free. The facility is hands-down the cleanest I’ve ever seen—truly impressive. Their attention to detail and professionalism really stood out. The work they did on my vehicle was perfect, and they kept me informed every step of the way. Everyone I interacted with was friendly, knowledgeable, and easy to work with. They took the stress out of what could have been a stressful situation. I highly recommend this shop to anyone looking for top-notch service and quality repairs.

I initially chose NY City Automotive because they’re registered with Travelers, my insurance company, and their portal made it easy to book an appointment time. I was overwhelmed by how positive the experience was. The shop is immaculate—truly a beautiful space to walk into. The service was friendly, fast, knowledgeable, and accommodating. Danny had my car ready before the promised date. And—the cherry on top—they detailed the interior, so when I picked up the car, it was like I was getting a nearly-new car. Highly recommended!