Queens Auto Mall, Inc. - Used Car Dealership New York

I recently purchased a car from this dealership, and I couldn't be happier with my experience. From the moment I walked in, everyone was friendly and welcoming. Jay was helpful. He took the time to understand what I was looking for and guided me through the entire process without any pressure. I really appreciated how patient he was while I asked a million questions! Not only did he help me find a nice car, but he also made the financing part much easier to understand. I felt like I was in good hands the whole time. Overall, it was a smooth and enjoyable experience, and I’d definitely recommend this dealership to anyone in the market for a car. Thanks again, Jay!

I recently purchased a car from Queens Auto Mall, and I have to say the entire experience was outstanding from beginning to end. A huge thank‑you to Shondell, Mark, Gus, and Will—each of them played an important part in making the process smooth, stress‑free, and genuinely enjoyable. Shondell was incredibly welcoming and patient. He listened to what I needed, showed me multiple options, and never made me feel rushed or pressured. His warm personality and honesty set the tone for a great experience. Great sales person!!!! Mark was knowledgeable and straightforward, helping me understand all the features and breaking down details in a way that made the decision easy. Awesome Manager! Overall, the teamwork at Queens Auto Mall was impressive. The staff was attentive, friendly, and genuinely cared about making sure I left happy. I highly recommend visiting them if you're looking for a reliable car and an excellent customer experience.

Extremely helpful team, everything went super smoothly for my first time ever buying a car! Safe to say I will be returning if I ever need to trade in or shop for a new vehicle. Thank you yo Marko, Alex, and Will for being super friendly and super helpful with everything.

I had such a great experience working with Mark and Muneer (Marie was great too). They were incredibly easy to work with from start to finish and really took the time to help me find a beautiful Range Rover that I absolutely love. They worked with us every step of the way and handled everything, which made the whole process feel smooth and stress free. I was honestly in and out — the entire experience was seamless from top to bottom! Was great. Their professionalism and willingness to go the extra mile really stood out. I highly recommend Mark and Muneer to anyone looking to purchase a vehicle. I’m beyond happy with mine! Great luck!

I got the infinity qx60 not to long ago I called serval times to get noises I hear checked out no appointments until after a month they provided me with a fake car fax saying only the front had been damaged but fixed the whole back had been hit and redone if you don’t look reclose up it doesn’t look like there’s any damages on the passenger side back light is missing a piece of the glass you can see how ever re did the paint job on the trunk didn’t do it right I was in need of a car that had working heat so when I seen the car online no damages were noticed or described online my fault is I didn’t look closely up on the car until after I left with minutes I pulled up to the gas station because it needed gas this is when I noticed the gas tank cap wire was lose then I walked around taking pictures of everything I sent them all to the sales guy Marko he never responded I called the dealership and Pete was nasty saying I should of looked at all of that before I drove off I explained I left there two minutes ago he told me to come get the car compounded so I did that but the scratches are still visible I’m still waiting for a call back regarding that he missing glass on the light the appointment to have all that be noises looked at is not until March 27th this is bad business. I am going to call you he lemon law in the morning and ask what’s the best option because they shouldn’t be buying cars from people and not fully checking them out there has to be something wrong either way the fuel system because the gas gets filled up and driving from New Hyde Park from the clinic I work out the gas goes down quickly not sure if it needs a tune up