黄莉雯

Dr. Brian How is one of the Best Dermatologist/doctor i ever met. Highly recommend him! He takes care of my family and I fully entrust him with all his cares!

I walked in to get information because I’m looking for a new dermatologist. Unfortunately, the front desk interaction felt unprofessional and unhelpful. No information was provided, and I was simply pointed to a wall that says “Dermatology,” which felt dismissive. If there was a way for me to put zero stars, I would’ve.. Wow, it’s incredible. How they’re able to hold a business with such unpleasant front desk. I’ve heard good reviews about one of the doctors and was interested in becoming a patient, but this experience was disappointing. I hope this feedback helps improve the first impression for future patients.

Incredibly unprofessional environment. I have never left a medical appointment so filled with such anxiety. A doctor should never be injecting anything anywhere without first explaining the medication, the side effects and the general procedure. After waiting for over an hour for a follow up/ extraction and injection appointment, i was finally called into the room. A super friendly and kind nurse took my history and noted that there seems to be a missing note in my chart on what i am here for. I told her i was told weeks ago that this appointment was for acne injection AND extraction. Later the doctor comes in full of annoyance with a unfriendly attitude and starts to reprimand the nurse right outside the door where i heard how rude and condescending she was towards the nurse over presumably a mistake she had not made. The doctor then demands the nurse to go back in and ask me which one of the two i want. I opted for the injection and the doctor without even explaining what medication, why i need it or what it will do to my skin just starts poking away at my face. She then doesn't even bother asking "Do you have any questions for me?" and just leaves. Mind you prior to this appointment i was told i'd be receiving BOTH to treat my acne. I left absolutely stunned at the lack of compassion or customer service provided by the doctor. I have never felt so unfulfilled after a doctors appointment. I felt absolutely just taken advantage of. Go elsewhere. These doctors make you wait an hour for 2 minutes of their time with no concerns on much at all. One more thing to note is how rude and uncompassionate the front desk staff are. A Lady also waiting for her appointment for over an hour kindly approaches staff asking on when she will be seen. To that they completely dismiss and keep asking her rudely to sit back down. The lady then tried to explain she has other appointments to make. Super unprofessional and rude.

Appointment at 9, the doctor is not even here :) Some of the staff are late, they rush for their job. However they don't understand their clients have to work as well. Even if you guys are late because of the traffic, why would you think people could wait for that long period? OF COURSE we don't need to traffic to work, OF COURSE we supposed to wait for the doctor come even if they're late🙄 We leave home early especially for the appointment. If you guys can't even be here at 9, why would you even set an appointment at 9? Don't you think you're wasting people's time? When we asked for the next day, they said next year :) doesn't respect their clients. Not even feeling sorry for their mistakes. Such an attitude. RUDE

Strong recommend NOT to see this doctors office!!!! Soooo nasty service and attitude of the front desk! Especially the girl Nancy. Because the proscription Carol have caused my face alleged and comes out many dark spot. I called in 3 times request to make an urgent appointment , the girl was so rude and reject to make any appointment and just put me on hold for over 2 hours every times. And says this is not cause by the prescription. This is so funny, a receptionist, not even a nurse, without even see the patient , just over the phone , can easily to diagnostic? This is such an joke and unprofessional office!