皇后眼科

I’ve been coming here for a few years now. The staff is always professional and friendly. The doctor always makes sure that I’m doing well and that all necessary exams are performed before I leave. I get my glasses there as well and they always seem to be ready fairly quickly. If you need an eye exam or glasses, I truly recommend this place.

I visited today to get my glasses adjusted, and the person who helped me was exceptionally kind and patient. They explained everything in detail and made sure my glasses fit comfortably. I truly appreciate the great service and professionalism!

Great customer service from everyone. Eye exam was quick and easy. Was able to get anew prescription. Diana tried her best to help me choose the correct frame for my head shape. When we realized they didn't have any large frames she made sure to get me included into a batch of orders. Once the frames arrived I got the call and finished the set up. Once called to pick up Jared was super hopeful and made it quick and easy.

Me and my family have gone here for a long time. The service is becoming worse and confusing at times. They constantly keep asking to come back for pointless appointments and when we meet, they say the same thing every time and dismisses us after 5 minutes of nothing. I recently suffered a severe eye injury and was given ultimately no help and only requests to constantly come back for more appointments. It honestly just seems like they care more about the money and appointments instead of your well-being. For a serious eye injury, this is not the place.

My handicapped mom and I walked in to make an appointment, and the pink-haired receptionist made it sound like we could wait a few minutes to see the doctor. It turned out we waited 40min+ and had to leave because of my mother's oxygen concentrator was running out of battery. Couldn't give a little priority to an obviously handicapped elderly.