百康仁德

100分

Excellent Doctor. He is my primary care physician for years.

Doctor Chan has been my PPP for 10 years. He is an excellent doctor and the office is well run. I strongly recommend him.

I recently changed primary care provider to Dr Chin-Kit Chan after my long term primary health care provider retired. I've been here twice, once for the initial appointment and once for the results today. He's a popular doctor so in entering the waiting room there are chairs filled with people at 6 feet apart while other people are standing at a safe distance from each other outside in the hallway; that was the scene when I first visited on a busy Saturday morning. A receptionist takes your temperature and later in the process asks you the necessary Covid questions. The receptionists are super helpful, articulate young adults, very professional and polite. What can I san about Dr Chun-Kit Chan? He's like an updated modern version of the family doctor I remember as a child in Ireland. He really listens, he's very empathetic. He takes his time to carefully walk through all concerns and questions. He is quite thorough, no-stone-left-unturned kind of focus on details. I feel lucky to have found him. the follow up visit to go over my lab test results was just as thorough. A great experience and a great doctor.

I would give zero stars if I could. For over a year, this doctor dismissed my weekly severe pain as “normal heartburn.” While in Taiwan, another doctor immediately suspected gallstones. When I shared this with Chun Kit Chan while I was still in terrible pain, he told me it was “all in my head” and recommended that I only need Tylenol. The next day, I ended up in the ER needing emergency gallbladder removal. The ER doctor said this should have been addressed much earlier. After surgery, when I could barely walk, I needed a referral for a GI specialist. His staff member, Susan, insisted I come into the office even though my insurance confirmed it wasn’t required. The doctor even said it was “not a big deal” to lose a gallbladder. Two months later, I was hospitalized again due to leftover gallstones. The hospital told me they contacted Chun Kit’s office for a referral, but his staff claimed I hadn’t been seen in over a year, which was completely untrue. In my experience, this doctor delayed my care, dismissed my symptoms, and contributed to unnecessary complications.