百康仁德诊所

This is for the northeast lady Yang Fan MD. I spoke Mandarin with her and its fine. Of course , my primary language spoken at home is cantonese. But I had a respectful time with all the staffs there

First and foremost, the receptionist was very kind and greeted me warmly. When Dr. Wong called me into his office he was very professional, patient and asked about all of my concerns. I recommend him to any and all patients that may have a fear of Physicians because he has a way of putting one at ease and his empathy goes a long way.

I see a lot of negative reviews of this clinic, based, I think, on a misunderstanding. In spite of the doctor's name on this clinic which implies an Anglo-Saxon ethnicity, it's entirely Chinese staffed with an almost exclusively Chinese client base. As far as I can see, their patients are mostly low income. The Chinese are a practical people, not always given to niceties; therefor the brusqueness of the front desk staff is probably mistaken for rudeness. However, in my experience, the staff and doctors have been informative and efficient. They do the job, checking test results, prescribing medicine, taking blood samples without fuss or ceremony. And occasionally I've had some particularly enjoyable interactions with doctors. If you go here, you will get competent service, with waiting times no worse than anywhere else. As long as you're not expecting friendliness from the staff (not unfriendly, just not effusive, no bedside manner) then you will do just fine by coming here.

Very worse experience. George Hall refused to see the patient because of the patient forgot to mention that he/she recently changed to the Medicare. He just left and left the patient in the room alone. He also told the patient that do not come to his clinic any more. Even than that, when the patient asked for the prescription, he blamed on the patient that should tell to his assistant instead of him. His attitude is very unprofessional and lack of Morality. Everyone please do not let any of elder relatives to see him anymore!

I don't know who gave them the single good review but he's probably a friend or family member of the doctor. The entire office is a mess. The secretaries are rude and unprofessional. The wait times are insane because they refuse to control the number of walk ins. Basically everything about this office is about money and numbers and not service. My parents have been going to this office of random doctors for years because my aunt works as a nurse for them. (I go to my own doctor because i refuse to deal with such people as those who work with Dr. Hall). My dad who had already had cancer and was in remission was feeling lethargic for about a year. We kept having him go to the doctor at Dr. Hall's office (Dr. Lam) and get checked. They kept saying it was his blood sugar and his pre-diabetic status. They never bothered to check if perhaps his cancer had returned. Months and multiple visits to this office and changing my dad's diet we get notified that his cancer actually returned and that it was at stage IV. This was the same office that was caring for him during his first bout with cancer. It's insane that they didn't advise him to keep an eye on it or to check. By the time we found out the cancer had metastasized. As i said, no one cares at this office. It's all about the numbers. My mother currently goes to this office and I am going to change her GP because almost every visit with her to the office is terrible. Either the doctor is completely uncaring in their demeanor and do not bother to ask questions about health or their secretaries are rude and lazy. The waiting room is usually crammed with old people and the wait can be 2 hours long even if you have an appointment because the secretaries don't know how to schedule walk ins around appointments so it's basically first come first serve even when you have an appointment. I will say we did have one good doctor there who actually seemed to care about the patient. She had just started working there but as far as i know she is only in the office one day out of the week. Unfortunately, older Chinese citizens are not as well informed about various doctors because they don't know how to read online reviews. They often just rely on word of mouth or convenience and as they do not speak English their choices are limited. Due to these reasons I can see why Dr. Hall has so much repeat business even though the service offered is subpar. His patients simply don't know better. If you look at the other reviews, you can see that not only do patients have an issue, but even pharmacists. It isn't often that one professional will badly review another so that goes to show how truly awful this office really is.