Ssam Korean Bistro

I took my son there for his Birthday, it was a Sunday and the place was fairly empty, I assume it was because of the weather. They seemed to be busy with take out orders. Every dish, party of 5 was delicious, the kimchi fries were out of this world. I will frequent this place more often.

We stopped at Ssam in the middle of recent winter storm Fern. We had just gotten off a cruise and could not drive home because of the storm. We decided to get a bite to eat while waiting for our hotel to be ready. On a blistering cold day, we were met with warmth by the man who greeted and waited on us. We fueled up on delicious, hot food with large portions. We may never be back as we live 8 hours away, but I wanted to leave my gratitude and 5 stars for taking such good care of us!

We reserved the restaurant at 6pm for there and there wasn't that much people there. After 7 it is busy. We order different type of foods. The chicken wings and boneless chicken is a little salty. The stone pot rice was ok it is feels missing some kind of sauce. I will probably come back again try other foods. The restaurant is a little dark but there are lamps on the table.

thanksgiving 24 nov My family regularly comes to eat at this restaurant. But every time I come here, the Servers never provide good service. I never write reviews bad But today, the Servers was terrible.!!! My daughter loves boneless chicken and I repeated the order twice: "I ordered boneless chicken." There was only one table in the restaurant and the service was still this bad. I waited so long for my food that I had to remind the waiter, who was listening to loud music, to check on my food for me. Suddenly, when the food arrived, we had chicken wings, and we don't like chicken wings. she slandered my daughter had ordered the wrong thing, which was impossible. Finally, she admitted her mistake and demanded that we take responsibility for the food she had misunderstood. Oops! So I advised her that if she wanted to work as a server, she should be responsible, and promptly replace dishes for customers, and have a service mind. She didn't have any servers mind. I asked for a togo box and the bill immediately, and my family will never go back again. For today's tteokbokki, I only took one bite and threw it away. It tasted so bad it was like eating it overnight.

I really wanted to like and try this neighborhood spot however they completely messed up our order and provided terrible customer service. We ordered vegetable dumplings and they served us meat dumplings instead even after when we had expressed that we are vegetarian. They then made no effort to rectify the mistake. Also we ordered vegetable ramen that was completely left out of the order. Overall it was a very unfortunate experience and although the food was decent unless I witnessed a better service experience I would not return to Ssam.