Sunset Auto School

I highly suggest Ben he was my instructor & he was very patient and helpful. If you’re anxious or scared about driving ask for Ben! I was very nervous about driving at the start of my lessons I took my road test yesterday and passed! And surprisingly I wasn’t nervous at all!

I highly recommend this driving school to anyone who wants to learn to drive and obtain their driver’s license. This school was recommended to me by my husband, who got his driver’s license here years ago. When I signed up, I was a new and anxious driver. If you’re in the same position, I highly suggest asking for Ben. He’s patient, gives clear feedback on areas for improvement, and has a great sense of humor that makes lessons enjoyable. Ben’s guidance helped me know exactly when I was ready for my road test. The school also scheduled my road test for me, and I used their car for the test in Staten Island. It took me until my second road test to feel comfortable and confident on the road, but I’m thrilled to say I finally got my driver’s license! I’m so grateful for their support and will definitely recommend them to friends and family.

This school made everything so easy. I was able to book a package with all the essentials included. Paperwork was a breeze and very well organized. Office staff was grrat. The five hour class with George was super smooth and easy. All thanks to Ben, who is the most amazing instructor and person who you will ever meet. He was very patient with me at every class and explained very thoroughly. Needless to say, I passed. (much thanks, Ben!) I definitely highly recommend and of course, recommended to all my friends who are/were looking for a great driving school.

In May, I purchased package 3. I was given a booklet which listed my scheduled lessons. My instructor was Ben. Ben was a very good instructor as he was on time and patient during lessons. I was dissatisfied with services provided on my last interaction. My last lesson was scheduled the day of my road test. I was informed by Angela once I complete my last lesson, I would be going to take my road test. I was instructed to arrive @6:45 am for my last lesson and road test in Staten Island. Upon my arrival, there were 2 other individuals in the car along with my instructor. ALL of my 9 sessions have ONLY been my instructor and I. I was taken aback as a result of this. To get to the test site, it took 45 mins. An individual had their lesson scheduled right before their road test as well. I was unhappy due to the inconvenience of NOT having my full 45 min session due to having to accommodate the other individual whose road test was earlier than mines. My road test was scheduled for 10am, the others were at 9:30 am & 11am. Despite paying the additional $30 to take my test in Staten Island, I had to accommodate others. After taking my road test, I had to wait for the person who had their test at 11am. I was highly upset that I was not informed of the inconvenience on top of my lesson. I did not get back to Brooklyn until 12pm. I informed Angela of my dissatisfaction the same day. Her response was that you shouldn’t expect to have the car to yourself and it would not be something they communicate to their clients as it is standard practice. Angela did not validate my concerns at all. Instead, she inquired if I passed the test. Angela made it seem acceptable that your lessons are not one on one being that there were others in the car during my lesson. For future prospects, see how it works out if you wanted to bring your friend/ parents on your one to one lessons. I guarantee there would be push back on this from Sunset Auto. But yet they can fill a car to ensure their business needs are met. In addition, my frustrations were heightened due to seeing another Sunset Auto car at the site while I waited. It was only one person in the car. If there was another car that was going to be coming later why not have the later appointment in the car arriving later? Scheduling seems to be an issue for sure hence the gap in lessons. August 4 In response to the business owner: You have missed my point. If I was taking a 45 minute lesson and the road test that takes "20" minutes, why must I take 5 hours out of my day to do just that? Maximum it would take 3 hours including travel time. 2 additional hours waiting around for what? To watch someone else practice? Wait around for someone else to complete their road test? Obviously, you do not communicate with clients about the INCONVENIECE. I was inconvenienced because of your scheduling. I was the one who had to accommodate others since my lesson was cut short due to your scheduling. It is not false information. I want future clients to know this, so they can prepare for unprofessionalism and lack of communication.

Very disappointed in this school. I specifically asked that my kid needed to be taught how to park. He took 4 classes the instructor never corrected anything, took him on the highway. But did not show him or correct him on how to park. He took the exam and failed. And the schools response is more practice is needed. If that was the case they should have never let him take the test.