TIGER SUGAR BAKERY (QUEENS CENTER MALL)

The lady that served me was very nice, since it was the end of the day she offered me a free tart. Their varying combinations of flavors are amazing !!!! That’s my go to boba shop everytime I go to Queens Center !!! 😁🧋

Do not go here unless you want terrible service. I ordered my drink at 6:48. Took 20 minutes to make my drink. The person at the register was doing both taking orders and making drinks. She had to tell the man there to help. The man was blowing his nose (no tissue) in the sink. VERY unsanitary. He also washed blenders and utensils with his hands and water no soap or anything sanitary. JUST NASTY!

I’ve been a loyal Tiger Sugar customer for years and love the locations in Flushing and Canal Street, but the experience at the Queens Center Mall has been nothing but frustrating. Tonight, I arrived at 7:45 PM—well before closing time at 9 PM—and, as usual, the employee refused to serve customers. This has happened repeatedly over the past month, at least 4-5 times. He’s always on his phone, ignoring customers, with the TV menu turned off. Every time, he gives excuses like “we’re closed” or “nothing on the menu is available,” often blaming the lack of boba to avoid making drinks. It’s clear he has no interest in doing his job or serving customers, and this level of negligence is unacceptable. Tiger Sugar is known for its quality drinks and service, but this location’s employee is tarnishing the brand. The management needs to step in and address this immediately. Customers should not have to deal with this kind of unprofessionalism. Please take action—this is beyond frustrating and disrespectful to your loyal patrons.

I live close by and I pretty much go to this location 2-3 times a month. This location employee is very rude. He’s always on his phone and whenever you will try to make any modifications, like make it warm, or less ice- he always says no in a rude way as if no other location does that. I started going to flushing location for this rude attitude of this employee. And no other location ever behaves like that and always modify as asked with extra charge. They should definitely get rid of this employee as soon as possible. Picture added below from the 3 hours I was in mall, and the whole time he was on his phone. And every time a customer goes to him, he makes it feel like they did a big crime for distributing him at his job.

The taste wasn’t that great, and the boba was extremely tiny—I could barely feel it. Compared to other locations, the quality here at the QCM one was definitely lower. The other branches have much better boba. Waste my money never going back again