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Crystal and her team did a phenomenal job on my hair!! They were kind and courteous throughout the whole process and even gave me tea and snacks too, as highlights takes a longer amount of time than regular hair services. I have gotten my hair done here before in the past and their customer service and attention to detail is the best I’ve seen in the NYC area. I will continue coming back here and I would highly recommend them to any girls I know! :)

I had such a wonderful experience at Toto Hair Salon with Crystal and her team. From the consultation to the final result, everything was handled with so much care and professionalism. I came in for very natural, low-maintenance highlights, and Crystal truly listened to what I wanted. The color turned out beautifully blended, soft, and exactly what I hoped for natural, elegant, and perfect for long-term maintenance. The team was attentive, patient, and made me feel very comfortable throughout the entire process. Thank you Crystal and team for your amazing work and attention to detail. I’m so happy with my hair and will definitely be coming back. Libra

10/10 would recommend this place to a friend. The atmosphere is very chic, and the staff is very accommodating. I went there for a layered haircut and my first ever balayage. Crystal was very professional, and attentive to what I wanted throughout my appointment. It was my first time dying my hair so I was a little nervous, but I felt calmer because it was obvious she and the team knew what they were doing. She is a great part of the salon. Carmen was the one who did my hair. I asked for layers and she took the time to make sure that every layer was even and symmetrical. Even after my hair was washed and dried she made sure everything was perfect. I will be sure to request her as my stylist. Ada was the assistant who helped dye my hair and she gives an excellent hair wash. It was a very relaxing experience. I was there for a while, and she made sure I had something to drink and a snack to eat. I highly recommend this place and will be going again in the future.

Crystal is such a great asset to Toto Hair! I have been coming here for 2 years or so and have recommended 2 friends as well who have had great experiences. She is friendly, professional, easy to communicate with and wants you to leave the salon with a style and color you love!! I've gone darker and then lighter and loved both results. Cannot recommend this salon enough and her.

The manager of a fabulous hair salon, Crystal, is great at communicating and understanding your hair's needs. She's very dedicated and ensures she understands what the client wants. My personal hairstylist, Kelly, was an absolute sweetheart. She dedicated her time to creating these beautiful long layers and is excellent at communicating and ensuring you're satisfied. I absolutely adored the eviorment :)